We ship speedcubes and puzzles from Markham, Ontario to customers across Canada, and we serve customers in Hong Kong from our Fanling location. Here is everything you need to know about shipping costs and delivery times.
Shipping within Canada
- Free local delivery to Markham, Richmond Hill and Stouffville (postal codes beginning with L3P, L3R, L3S, L3T, L4A, L4B, L4C, L4E, L4S, L6B, L6C, L6E and L6G).
- Free shipping on orders of CA$60 or more anywhere in Canada.
- CA$6 flat rate for all other orders shipped within Canada.
Delivery time: orders within Canada are usually delivered within 0–3 business days. Remote areas may take longer.
Shipping to Hong Kong
- Free shipping on orders delivered in Hong Kong.
- Delivery time: usually within 0–3 business days.
Local pick-up
You can also arrange to pick up your order at one of our pick-up locations:
- Markham, ON, Canada: 600 Alden Rd, Markham, ON L3R 0E7
- Hong Kong: G/F, Flora Plaza, Fanling, Hong Kong
Please email us after placing your order to arrange a pick-up time.
Order processing and tracking
Orders placed on weekends or public holidays are processed on the next business day. Once your order ships, we will email you a confirmation with tracking details when available.
Damaged or missing parcels
If your order arrives damaged, or does not arrive within the expected time, email us at info@maplecubeshop.com with your order number and we will make it right. See our Refund & Returns Policy for details.
Questions?
Contact us at info@maplecubeshop.com.